Privacy Policy

This Privacy Policy explains how DRIVE OCEAN handles personal information collected through this website and the related human enquiry channels used to discuss vehicles, sourcing requests and dealer cooperation.

DRIVE OCEAN is the operating name used on this website. The website is intended primarily for overseas dealers, importers and wholesale buyers, while individual buyers may also browse and enquire.

This page applies to information you send to us, information necessary to protect the enquiry process, and website activity recorded when measurement is enabled. It does not describe a customer account, shopping cart, online payment service, automatic quotation tool or automated decision system, because those services are not provided through this website.

Depending on the conversation you start, we may collect:

• Contact details: your name, company, email address and WhatsApp or telephone details.
• Request context: the vehicle or sourcing request, cooperation need, destination country or port, and other information you decide to include.
• Submission records: the content and timing of your enquiry, sourcing request or dealer cooperation submission, together with the follow-up history needed to handle the request.
• Necessary anti-abuse technical data: limited request or device information needed to prevent misuse, rate-limit submissions and protect the website and its records.

Please avoid sending information that is not needed for your request. The website does not ask you to create an account, provide payment details or submit a full vehicle identification number.

When website measurement is enabled, we automatically record page visits, public vehicle views, campaign sources, WhatsApp and email link clicks, and successful form submissions. Analytics and advertising services may also process browser or device information, approximate location and cookie or similar browser identifiers. These identifiers are not the same as fully anonymous information.

We use the information described above to:

• respond to a vehicle enquiry, sourcing request or dealer cooperation question;
• understand the vehicle, destination and contact context needed for human follow-up;
• keep a business record of the request and the discussions needed to handle it;
• prevent spam, abuse, duplicate submissions and other misuse of the enquiry process; and
• meet a legal requirement when one applies.

We use website measurement to understand how visitors find and use the site and to assess advertising performance. A contact-link click does not tell us that a message was sent, a lead was qualified or a sale was completed. We do not use the information to make an automated decision about you, generate an automatic quotation or create an online order.

We may make enquiry information available to people operating the DRIVE OCEAN enquiry process when they need it to respond, follow up or maintain the related business record. We do not proactively provide your enquiry content to external vehicle suppliers or partners. If such a disclosure is needed, we will do so only where you have chosen or agreed to the relevant communication or service, or where disclosure is required by law.

When enabled, the measurement services described below receive website activity and technical data to provide analytics and advertising measurement. Our measurement events exclude submitted names, email addresses, telephone numbers, enquiry messages and complete WhatsApp or email link contents. We do not sell or rent enquiry records or create a public customer profile.

Enquiry, sourcing and dealer cooperation records are normally kept until 24 months after the last valid business interaction. If there is no later interaction, the period is generally measured from the submission or creation date.

If there is a documented business need, contract, dispute or legal obligation, DRIVE OCEAN may retain a record for a limited additional period. Any extension must be recorded and reviewed; records are not kept indefinitely by default.

When the applicable period ends, we delete or anonymise the record unless a documented lawful or business reason still requires retention.

This enquiry retention period does not describe analytics cookies or provider records. When enabled, the website keeps limited campaign context in browser session storage, treating 30 minutes without recorded activity as a new measurement session. Provider cookies and records have their own lifetimes and retention settings, described by the relevant provider.

We limit access to people who need the information to handle your request. Our enquiry process uses server-side validation and anti-abuse controls for submissions.

These measures help reduce misuse, but no online service can guarantee absolute security. Please send only the details needed for the conversation.

DRIVE OCEAN serves overseas buyers and may receive enquiries from different countries. People involved in responding to a request, or a communication service selected by you, may therefore access or process information from a country other than the one where you are located.

We take reasonable steps to handle information appropriately when a request or a communication service involves access from another country. WhatsApp and Email may process information under their own terms and privacy policies. Where cross-border access or disclosure is required, we handle it in accordance with applicable requirements and the relevant service terms.

You can choose what information to include in an enquiry. You can also ask us to:

• tell you what personal information we hold about your request;
• correct information that is inaccurate or incomplete;
• delete or anonymise information where retention is no longer needed; or
• stop using a particular contact channel for further follow-up.

Depending on where you are located, applicable law may provide additional rights or conditions. To make a request, email grace@driveocean.com.cn and describe the request and the enquiry context. We may need enough information to verify which request you mean, but we will not ask for unnecessary information.

Optional analytics and advertising measurement each start only after you allow that purpose. When both services are available, Customize lets you choose either service, both or neither. Accept all allows the available services; Reject all continues without them. If only Google Analytics is available, the notice offers Accept analytics and Reject analytics. You can reopen Cookie choices in the website footer to withdraw or change your choices. Rejecting measurement does not prevent browsing vehicles, opening contact links or submitting an enquiry.

Withdrawal stops this website from sending further measurement events for that purpose; it does not delete information already received by Google or Meta. Contact us or the provider about deletion requests. We remember each choice separately for up to 180 days using browser storage. If storage is unavailable, the choice applies only to the current page. If you withdraw and then accept again on the same page, that service resumes on your next full page load; we do not reload an enquiry you are filling in.

WhatsApp and Email are communication choices made by you. If you choose to use either channel, the relevant provider may process information under its own terms and privacy policy. Please review those terms before sending information through the service.

When enabled and separately allowed by you, Google Analytics 4 measures site usage and campaign performance, and Meta Pixel measures advertising performance. Meta events are limited to page visits (PageView), public vehicle views (ViewContent) and WhatsApp link clicks (DO_WhatsAppClick). The custom fields sent with these Meta events contain only a public vehicle identifier or the area of the page containing the link, where applicable. A WhatsApp click is not a sent message, qualified lead or completed sale. This Meta integration does not send enquiry contents, form-success events, purchase values or email-link clicks, and does not use the Conversions API.

These services may process browser identifiers, cookies, device or network information and page or referral information, and may process information in other countries. The website blocks Meta measurement on URLs or referral contexts outside its safety rules; limiting custom event fields alone does not make provider processing anonymous.

For provider information and available controls, see How Google uses information from sites or apps that use its services and the Meta Privacy Policy. Measurement does not provide an account, payment service, automated quotation engine or automated decision service through this website.

We may update this policy when the website, enquiry process or applicable requirements change. The version and “Last updated” date at the top of this page identify the current text shown here.

If a change materially affects how information is handled, we will make the updated policy available before the changed processing begins where applicable.

To ask a privacy question or make a request about information connected with an enquiry, email: